If you’re a small business, franchise owner, or manager who has decided to buy uniforms for your employees, you’ve made a very wise decision! As we shared in a previous blog on the ROI for using uniforms for your business, having a reliable uniform service that can provide you with high-quality uniforms can greatly benefit your business by creating a positive business image, inspiring confidence and trust for your guests or customers, boosting employee morale, and last but not least, marketing your business by promoting your brand.
Now that you’re convinced of all the benefits uniforms can bring to your business, the next step is finding a reliable, customer-focused uniform service. There is a lot to consider, like cost, quality, and customer service, so finding a service you can trust can be daunting. Let’s go over some of the things to consider when comparison-shopping for uniforms for your business:
Hands-on, Personalized Service – There are many uniform websites out there, but most offer little, or no, guidance or individualized service. You want a provider who would be willing to meet with you in person or via Zoom, get to know you and your business, really listen to your needs, and come up with viable solutions. An experienced provider can even suggest uniform colors, designs as well as performance-enhancing, easy-care fabrics that will compliment your employees’ work and help promote your brand.
Choice of Options and Recommendations – Rather than send you to a web page with a myriad of images that lack proper descriptions, a good uniform provider will create a presentation with customized images of uniforms that match your brand and color scheme, with detailed descriptions and recommendations based on your brand, budget, and particular needs.
Prompt Communication and Follow-Up – Another thing to consider when choosing a uniform service is the quality of their customer service. If it takes a long time to receive a response to an inquiry, that’s not a good sign. Don’t settle for anything less than prompt communication, frequent updates, and a follow-up after your order. An outstanding uniform provider will anticipate your need before you do. They will also check in regularly for re-orders so your employees always have fresh and functional attire.
Minority-Owned Business and/or Strong Community Presence– When considering uniform services, an added bonus would be working with a minority-owned business, and/or a business that supports a worthy cause, a local charity, sports team, or music group. For instance, they may donate some of their proceeds to a local non-profit or provide free uniforms to a high school team or band students who can’t afford to buy one. If a uniform provider demonstrates a positive presence in the community and this is what sets them apart, then you may be more inclined to do business with them.
We hope these tips have been helpful for anyone considering uniforms for their business. Having a trustworthy, customer-focused uniform service will take a lot of time and guesswork out of selecting uniforms, so you can focus on other aspects of your business and its growth.